Product Returns & Exchanges

Soy Scented Candles

 

We strive to ensure you'll be delighted with the products you purchase from us. In the event you are not satisfied, for any reason, you may return any unused item(s) within 30 days for a refund back to the original form of payment, less the shipping charge (if applicable). 

Purchases made from a gift certificate will be refunded by an online store credit. Please return items in original condition. Items that do not meet these criteria will unfortunately not be eligible for refund. Final sale items and sample fragrance pots are non-refundable and non-exchangeable. Leafbird Home Fragrances reserves the right to decline the return of your item(s) if the above policies are not met.

Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable and insured mail service. When returning items to us, please include your order receipt and allow up to 2 weeks from the time you mail your order for the return or exchange to be processed. An email will be sent to you once the return or exchange has been processed. 

Please Note: A $9.95 re-shipping fee will be assessed to all shipments that are returned because of failure to be delivered due to an incorrect address provided by the customer.